Products are sent in 100% plastic-free packaging from the UK. We pack and send everything ourselves within 2 days of getting your order. We deliver Worldwide with some exclusions*. We dispatch orders Monday - Friday excluding bank holidays!
STANDARD 2ND CLASS- £2.99
ROYAL MAIL TRACKED - £9.99
ROYAL MAIL TRACKED - up to 500g £9.99
ROYAL MAIL TRACKED - over 500g £13.99
Rest of the world
ROYAL MAIL TRACKED - £11.99
*We do not ship to: Malaysia, Kuwait, or islands in Indonesia (mainlands are ok).
UK: Please select the tracked 48 or 24 hour option if you are in the UK and require tracking. If you do not selected a tracked service we cannot track your parcel if it is not received. If you have a tracked service and you have not received your parcel, please contact us and we can make a claim on your behalf.
International: All parcels are sent tracked. We are only liable for packages within the UK, once they have left the UK and handed to your countries postal system, we are not liable for any losses or damaged caused by them. We can still claim for a lost parcel if it hasn't made it's way to you by 30 days of order.
Custom fees/taxes/import charges
We can’t be held responsible for any customs or import fees your country may charge. We declare the cost, weight and description of the contents to our courier at the time of despatch and submit our customs data electronically to aid customs clearance. If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order. If you refuse to pay the custom fee and the package is sent back to us we cannot refund you. If you do not claim you package and it is then returned to us, we can either try and send it one more time or we can offer you a refund minus the shipping cost. Please bare in mind customs and returns are out of our hands and is not something we can control.